Legal AI tailored for leading law firms and corporate legal teams worldwide. Harvey streamlines contract analysis, due diligence, compliance, and litigation. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
Harvey is seeking a Community Lead to help build and scale programs that turn customers into advocates, deepen loyalty, and strengthen Harvey’s customer community. This person will design and operate customer-facing programs that elevate customer voices, create meaningful moments of connection, and give our most engaged users new ways to participate in the Harvey ecosystem. The role spans customer marketing, community, advocacy, events, research, and program management.
What they're looking for
- 8+ years of experience in customer marketing, community, advocacy, lifecycle marketing, events, research programs, program management, customer success, or related roles, ideally at a high-growth SaaS, AI, or technology company
- Experience building or scaling customer-facing programs such as user groups, customer communities, advocacy programs, executive programs, ambassador programs, advisory boards, awards, customer events, or research-backed thought leadership initiatives
- Strong multidisciplinary customer marketing instincts: you understand how to create programs that drive engagement, loyalty, advocacy, storytelling, thought leadership, and business impact
- Experience coordinating with external partners, agencies, research firms, analysts, or other third parties is a strong plus
- Excellent program management skills, with the ability to manage multiple complex workstreams simultaneously in a fast-moving environment
- Strong customer presence and relationship-building ability, comfortable engaging with senior customers, power users, executives, partners, and internal leaders
More about this role
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting...
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