Backed by Accel, a16z and GV.
About the role
We are hiring a Senior Engineering Manager to lead Ranking & Relevance. You will lead eight engineers today - a mix of senior software and machine-learning engineers. You will partner daily with a staff product manager, two data scientists, and the payer and provider engineering organizations whose outcomes depend on your ranker.
What they're looking for
- You have led software and ML engineers together, and you can tell which of a model's problems is a data problem
- You have owned a conversion or relevance metric end to end and can explain how you knew a win was real
- You treat reliability and instrumentation as leadership work, not platform overhead
- You want to manage. Hiring well, coaching engineers and holding a bar are the job, not the tax on the job
- You can hold a hard tradeoff with a peer organization without either capitulating or stonewalling
- You have a point of view on how AI changes the way engineering teams work, not only what they ship
More about this role
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Every patient who comes to Headway is asking one question: which of these...
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