Modern health insurance for dual income families. Backed by Y Combinator.
About the role
Relationship Building: Create and nurture deep relationships with key stakeholders at client companies, positioning yourself as a strategic partner who understands their benefits goals and how Healia can advance them Client Engagement: Run a regular cadence of business reviews and check-ins throughout the year to reinforce value, deepen relationships, and surface expansion opportunities
What they're looking for
- Have 3+ years of experience in account management, client success, or strategic client-facing roles, ideally carrying a revenue, retention, or expansion target
- Have a track record of identifying and closing growth opportunities within existing accounts (cross-sell, renewals)
- Have excellent written and verbal communication skills with the ability to explain complex concepts simply and make a persuasive case
- Bring a scrappy, get-it-done mindset. You can independently create and customize slides, proposals, and collateral on tight timelines, tailoring the message to each client without heavy lift from other teams
- Are comfortable with consultative selling, negotiation, and navigating multi-stakeholder buying decisions
- Have a data-driven approach to account management, with the ability to analyze metrics and translate insights into growth and retention actions
More about this role
Healia Health Account Manager 🚀
As an Account Manager at Healia Health, you will own a portfolio of business clients and play a key role in helping employers maximize the value of their healthcare benefits programs. You’ll serve as a trusted advisor who builds strong client relationships, helps organizations achieve their benefits goals, and identifies opportunities to grow each partnership through up-sell opportunities. This role offers the opportunity to drive meaningful outcomes for clients while contributing directly to Healia’s growth and mission. You’ll be measured on both retaining and expanding your book of business and will have significant ownership over the success of your accounts. This is a full-time, in-office role (5 days/week) based in Columbus, OH.
Relationship Building: Create and nurture deep relationships with key stakeholders at client companies, positioning yourself as a strategic partner who understands their benefits goals and how Healia can advance them
Client Engagement: Run a regular cadence of business reviews and check-ins throughout the year to reinforce value, deepen relationships, and surface expansion opportunities
Cross-Sell: Proactively identify,...
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