Heartflow’s vision is to transform CAD from the leading cause of death into a disease that can be managed for life.
About the role
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart.
What they're looking for
- Education: Bachelor's degree (or equivalent practical experience) in business, analytics, operations management, healthcare administration, or a related field
- Verint Experience: 2+ years of hands-on experience using Verint workforce management software (real-time/adherence, intraday, and/or scheduling modules)
- WFM Experience: 3+ years of workforce management experience, including real-time/intraday analysis, in a back-office operations environment
- Back-Office Healthcare Operations: Demonstrated experience supporting back-office healthcare functions (case processing, training, study projects, process validation, certification, etc.)
- Real-Time Decision-Making: Strong prioritization and decision-making in a fast-paced, multi-queue environment
- WFM Fundamentals: Working knowledge of service level, interval performance, adherence, occupancy, and intraday management practices
More about this role
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide.
The WFM Operations...
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