Heidi Health develops an ambient AI medical scribe platform that automates clinical documentation and related tasks. Backed by Blackbird Ventures.
About the role
We’re looking for an Applied AI Specialist to help healthcare practices turn AI adoption into measurable clinical and operational value. As part of Heidi’s US Applied AI team, you’ll independently manage and grow a portfolio of existing customers within a specialty-focused pod, building trusted relationships with executives, clinicians, and operational leaders.
What they're looking for
- 3+ years of experience in a client-facing role, such as management consulting, sales, account management, private equity, or a GTM or operations role at a technology company
- Experience independently managing customer relationships or workstreams, with evidence of delivering measurable business outcomes
- A relationship-led commercial approach, with the initiative to identify growth opportunities and the discipline to follow through
- Strong product intuition and the ability to learn, apply, and explain AI technologies in real customer workflows
- Technical fluency to understand implementation requirements, resolve common product questions, and collaborate effectively with Clinical Engineers
- Experience building business cases that connect product capabilities to customer priorities and measurable value
More about this role
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
We’re looking for an Applied AI Specialist to help healthcare practices turn AI adoption into measurable clinical and operational value. As part of Heidi’s US Applied AI team, you’ll independently manage and grow a portfolio of existing customers within a specialty-focused pod, building trusted relationships with executives, clinicians, and operational leaders.
This is a quota-carrying, consultative deployment and account...
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