Startups

Implementation Engineer

Heidi Health · New York · On-site

← All jobs
About Heidi Health

Heidi Health develops an ambient AI medical scribe platform that automates clinical documentation and related tasks. Backed by Blackbird Ventures.

About the role

Heidi is investing in a dedicated Implementations Engineer to own the stability and scale of our accounts and to build the account health infrastructure that lets us move from reactive fixes to proactive engineering. You'll work closely with our GTM teams and report to the NA Manager of Solutions. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties.

Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart.

We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.

We’ve grown annual recurring revenue from $1 million to $50 million in two years.

To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value...

Read the full posting on Heidi Health's site ↗

GTM

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.