Backed by SOSV.
About the role
Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.
What they're looking for
- 1+ year of hands-on experience with laboratory equipment - maintenance, service, independent troubleshooting or basic operation
- Familiarity with basic laboratory procedures, clean room practices, and SOP/documentation processes
- Strong written and verbal communication skills, comfortable working with internal customers
- Mechanically inclined and comfortable using tools and working with technical service documentation
- Calm under pressure - you stay focused and methodical when systems are down and production is waiting
More about this role
Who We Are & What We Do
At Helix, our mission is simple: to help everyone improve their lives through their DNA.
Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.
San Diego, CA | On-site | Tuesday–Saturday, 2:00 PM–10:30 PM
What is special about this role?
The Automations team at Helix keeps our laboratory automation systems running at peak performance, directly enabling the production team to deliver results at scale. As an Automations Service Engineer, you'll be on the floor where it matters — diagnosing issues in real time, maintaining complex instrumentation, and making sure our automated workflows never miss a beat.
- Own on-site, immediate diagnostics of laboratory automation equipment issues and errors for the production team.
- Calibrate, maintain, and repair laboratory automation equipment applying judgement alongside established service guides and SOPs.
- Document all...
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