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Product Manager, Patient Experience

Helixworks · United States - Remote · Remote

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About Helixworks

Backed by SOSV.

About the role

Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.

What they're looking for

  • Clearly define the customer problem before a single line of code is written — ensuring the team is always solving the right issue
  • Maintain a product vision that connects patient and health system needs to Helix's business growth, serving as the primary filter for what is worth building
  • Distill complex market signals, partner requirements, and user pain points into narratives that align stakeholders across the organization
  • Orchestrate AI tools and agents to synthesize market context, analyze competitive landscapes, and evaluate solution approaches in hours and days rather than weeks
  • Direct the idea-to-prototype cycle with urgency, ensuring solutions are user-tested quickly and roadmap pivots are evidence-based
  • Own the validation process: analyze stakeholder feedback and behavioral data to make immediate, informed decisions about product direction
More about this role

Who We Are & What We Do

At Helix, our mission is simple: to help everyone improve their lives through their DNA.

Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.

What Is Special About This Role?

The patients you are onboarding are not just users — they are research participants whose genomic data will shape the standard of care. As the Product Manager for the Helix patient experience, you will own the end-to-end product for enrolling patients into our research study platform, which powers health system partnerships across the country. This is a high-visibility role at the intersection of patient experience, regulatory rigor, and healthcare technology — and you will need to champion the patient while navigating health system complexity.

You will bring clarity and conviction to a cross-functional team operating in an AI-native environment. That means you will spend less time...

Read the full posting on Helixworks's site ↗

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