Herald builds carrier-connected AI tools for insurance brokerages to optimize insurance placement. Backed by Lightspeed.
About the role
We're looking for a Product Manager to own the lifecycle of Herald's carrier markets end to end. This is a high-ownership, externally-facing role at the intersection of product, engineering, and carrier partnerships. You will be the connective tissue between Herald's engineering team and our carrier and implementation partners, keeping markets healthy, launching new ones, and driving the change management required as our API and products evolve.
What they're looking for
- 3–5 years of experience in technical product management or a closely adjacent role (e.g., implementation engineering, solutions engineering, or integration PM) in a B2B SaaS environment
- Demonstrated ability to manage external technical stakeholders — you know how to run a scoping call with an engineering team at a partner company, hold them to a timeline, and escalate diplomatically when needed
- Strong understanding of REST APIs — you don't need to write production code, but you need to understand request/response cycles, schema structures, authentication patterns, and how to read API documentation fluently
- Comfort moving between technical depth and business context — one hour you're debugging a connectivity issue, the next you're explaining a schema change to a carrier partner's business team
More about this role
Herald is transforming how commercial insurance gets sold. We combine modern API infrastructure with industry-specific AI that can read emails, extract data, generate quotes, and guide brokers through submission workflows end-to-end. The result: faster placement, cleaner operations, and meaningful revenue growth. The market is huge, the need is obvious, and the product we’re building doesn’t exist yet. If you want to help shape the operating system for modern insurance, we’d love to work with you.
We’re a team of insurtech veterans with experience at At-Bay , Kin , and Insurify . We’ve raised our Series A funding from top-tier VCs ( Lightspeed , Brewer Lane, Afore , Underscore ) along with a panel of insurtech founders ( At-Bay , Marble ), insurance executives ( CRC ), and early employees of other successful API infrastructure companies ( Plaid , Alloy ).
We're looking for a Product Manager to own the lifecycle of Herald's carrier markets end to end. This is a high-ownership, externally-facing role at the intersection of product, engineering, and carrier partnerships. You will be the connective tissue between Herald's engineering team and our carrier and implementation partners,...
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