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Product Manager - Workflows

Herald · New York City · On-site

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About Herald

Herald builds carrier-connected AI tools for insurance brokerages to optimize insurance placement. Backed by Lightspeed.

About the role

As a Product Manager you’ll own the Herald placement application — the primary working surface brokers use to manage commercial submissions end to end. This is a high-ownership, user-facing role where you'll translate real broker workflows into product decisions and ship features that meaningfully reduce manual effort in the insurance placement process.

What they're looking for

  • 2–3 years of experience in product management or a closely adjacent role (e.g., product engineering, solutions engineering, implementation PM, or technical program management) in a B2B SaaS environment
  • Strong instincts for UX and an ability to simplify complex processes — the placement workflow is multi-step, involves many stakeholders, and has real consequences, you design for clarity under that complexity
  • Comfort working with engineering teams building AI-powered products — you understand how to design features that build trust in AI outputs, what it means to evaluate them, and where human oversight needs to stay
  • Demonstrated ability to work with real users, understand operational pain, and translate what you learn into crisp product decisions
  • Strong writer — you communicate product rationale clearly in specs, Slack, and in the room with skeptical users
  • Clear communicator and fast executor — you move quickly, write things down, and pull the right people in at the right time
More about this role

Herald is transforming how commercial insurance gets sold. We combine modern API infrastructure with industry-specific AI that can read emails, extract data, generate quotes, and guide brokers through submission workflows end-to-end. The result: faster placement, cleaner operations, and meaningful revenue growth. The market is huge, the need is obvious, and the product we’re building doesn’t exist yet. If you want to help shape the operating system for modern insurance, we’d love to work with you.

We’re a team of insurtech veterans with experience at At-Bay , Kin , and Insurify . We’ve raised our Series A funding from top-tier VCs ( Lightspeed , Brewer Lane, Afore , Underscore ) along with a panel of insurtech founders ( At-Bay , Marble ), insurance executives ( CRC ), and early employees of other successful API infrastructure companies ( Plaid , Alloy ).

As a Product Manager you’ll own the Herald placement application — the primary working surface brokers use to manage commercial submissions end to end. This is a high-ownership, user-facing role where you'll translate real broker workflows into product decisions and ship features that meaningfully reduce manual effort in the...

Read the full posting on Herald's site ↗

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