Marley is the insurance industry’s premier intelligent conversation platform. Hi Marley is a conversation platform that simply and easily connects people with their insurance companies. Backed by Emergence Capital.
About the role
Insurance touches people during some of the most challenging moments in their lives. Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the claims conversation informed and connected. If you believe insurance can combine operational excellence and automation with a human touch, we’d love to meet you.
What they're looking for
- 5–7 years of experience in Sales Operations, Revenue Operations, or Business Operations within a B2B organization
- Proven track record of improving sales processes, data visibility, and forecasting accuracy
- Strong analytical and reporting skills, proficiency with Salesforce, BI tools (e.g., Looker, Tableau), Excel/Google Sheets, PowerPoint
- Experience with sales systems such as HubSpot, Gong, or Salesloft preferred
- Excellent communication and stakeholder management skills and experience working with C-level executives
More about this role
Insurance touches people during some of the most challenging moments in their lives. Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the claims conversation informed and connected. If you believe insurance can combine operational excellence and automation with a human touch, we’d love to meet you.
As our Senior Sales Operations Manager , you’ll play a pivotal role in shaping the systems, processes, and insights that power our revenue growth. You’ll partner closely with leaders across the business to streamline operations, strengthen forecasting accuracy, and turn data into actionable strategies that help our teams scale effectively. Teamwork and shared enthusiasm are a core part of our culture, which is why this role involves joining us in the Boston office for 3 days each week.
- Process optimization, documentation, & change management: Identify and drive continuous improvement opportunities across contracting, forecasting, and deal execution workflows. Document key processes and implement change...
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