Create images, videos, and voice content with Higgsfield AI from text prompts or references. Edit and upscale media, automate creative workflows with its AI agent, and generate content on web and mobile. Backed by Accel and Menlo.
About the role
You will own the paying-user lifecycle end-to-end: activating new subscribers into habitual users, growing consumers into prosumers, protecting rebills, reducing voluntary and involuntary churn, and running systematic winback. In a consumer AI market where median retention is brutal, retention is our sharpest competitive weapon — and this role is its owner.
What they're looking for
- • A track record of personally owning retention, churn, or engagement metrics in a subscription business — you can name the curve you bent and the mechanism that bent it, rather than pointing to team outcomes
- • Deep command of subscription mechanics : rebills, dunning, involuntary churn, grace flows, save offers — you know which churn gets fixed with product and which gets fixed with payments infrastructure, and you don't confuse the two
- • Cohort-analysis fl uency : retention curves, survival analysis, segmentation — you read triangles like others read dashboards, and you distrust any aggregate that hasn't been decomposed
- • Built habit-forming mechanics (streaks, rewards, notifications) with quantified results — durable retention lift rather than short-lived engagement theater
- • Measurement discipline : weekly experiments, honest attribution, guard metrics — a claimed win you can't defend under scrutiny is worse than no win
- • Full command of your data : you build your own cohorts and queries, and never wait for an analyst to tell you what happened
More about this role
Higgsfield.ai is the fastest-growing generative AI platform in the world. Creators use Higgsfield to produce video, images, and interactive content with 200+ frontier models — and they do it at a scale few consumer products ever reach: we grew revenue 3x in the last three months and crossed $700M in annualized GAAP revenue by July 2026.
We recently closed a $500M funding round at a $5B valuation to accelerate what's working. The company is small relative to its revenue, decisions are fast, and the distance between an idea and production is measured in days — we ship 80+ releases a month .
You will own the paying-user lifecycle end-to-end: activating new subscribers into habitual users, growing consumers into prosumers, protecting rebills, reducing voluntary and involuntary churn, and running systematic winback. In a consumer AI market where median retention is brutal, retention is our sharpest competitive weapon — and this role is its owner.
We are looking for someone who treats retention as an engineering problem, not a campaign calendar. You should be comfortable going from cohort triangles to shipped products in the same week, and defending every claimed win with honest...
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