Hightouch is the Agentic Marketing Platform powered by the industry-leading Composable CDP: AI marketing that actually knows your brand, customers, and business. Backed by Peak XV, Y Combinator and Sapphire.
About the role
We're looking for a Forward Deployed Engineer to own solution design and implementation for our Identity Resolution (IDR) product. This role is a blend of data analytics and data engineering, and is an opportunity to work directly with data, marketing, and executive teams at household-name companies. You'll spend time working with the customer to learn about their data architecture, reason about how Hightouch can accomplish their goals, set up deployments, and debug issues.
What they're looking for
- Systems thinking : You can reason about how identity graphs behave at scale, understand trade-offs between different architecture choices, and anticipate downstream consequences of design decisions
- Consultative communication : You can run a discovery call, ask the right questions to understand requirements, and explain technical trade-offs to both technical and non-technical stakeholders
- Systematic debugging mindset : You naturally form hypotheses, test them, and document findings. When you see "missing data," you think through timestamps, model definitions, and PK validity before jumping to conclusions
- 2-4 years in an analytics engineering, solutions engineering, forward-deployed engineering, or implementation role —ideally at a data infrastructure, CDP, or B2B SaaS company
More about this role
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
We're looking for a Forward Deployed Engineer to own solution...
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