Hippo is a technology-enabled insurance group that leverages Spinnaker, its hybrid fronting carrier, to diversify risk across both personal and commercial lines. Backed by Fifth Wall.
About the role
The Director, TPA Claims owns claims strategy and execution for Hippo ’s Claims TPA function. T his role has full accountability for direct, in-house claims handling for our third-party MGA partners . As the accountable claims leader for a new and rapidly scaling business line, this Director builds the claims organization from the ground up, sets the claims operating model for a net-new external customer base, and represents claims in executive-level planning for the platform's commercial strategy.
What they're looking for
- Bachelor's degree or equivalent experience
- 5+ years of general liability (GL) claims experience, with deep knowledge of GL coverage, liability and claims handling across premises, products, and other GL exposures
- 10+ years of claims handling experience with five or more years leading a team of adjusters and supervisors
- Demonstrated experience managing litigated claims, including working directly with defense counsel and overseeing litigation strategy and budgets
- Active adjuster license(s), or demonstrated ability to obtain multi-state licensing
- Experience in an MGA, program business, or Insurtech environment strongly preferred
More about this role
Job Title: Director, TPA Claims
Hippo Holdings consists of national property and casualty insurance companies—including Spinnaker Insurance Company and its subsidiaries, rated A- (VIII) by A.M. Best—along with an insurance agency and a managing general agent. Enabled by technology, Hippo brings products to market through a diversified range of offerings sourced from both owned and third-party programs, available on an admitted and surplus lines basis. We partner with innovative market leaders across personal, commercial, and specialty lines, as well as traditional and non-standard opportunities.
The Director, TPA Claims owns claims strategy and execution for Hippo ’s Claims TPA function. T his role has full accountability for direct, in-house claims handling for our third-party MGA partners . As the accountable claims leader for a new and rapidly scaling business line, this Director builds the claims organization from the ground up, sets the claims operating model for a net-new external customer base, and represents claims in executive-level planning for the platform's commercial strategy.
You're a claims leader who wants the whole build—the team, the operating model, the...
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