Hippocratic AI builds the safest generative AI healthcare agent for health systems, payors, and pharma. Over 180 million clinical interactions across 1,000+ use cases with 60+ partners worldwide. Backed by General Catalyst, Kleiner Perkins and a16z.
About the role
Lead deployment planning and execution for payor customers , ensuring clear timelines, ownership, milestones, and successful implementation outcomes Partner with customer stakeholders to understand business priorities, operational workflows, compliance considerations, and implementation constraints, then translate them into actionable deployment plans
What they're looking for
- Experience in deployment, implementation, customer success, strategic operations, consulting, or a related customer facing role, ideally with enterprise or healthcare customers
- Strong understanding of payor-side healthcare workflows, operations, and organizational dynamics, either through direct experience in health plans or through customer facing implementation work in payor environments
- Proven ability to manage complex customer engagements with multiple stakeholders across operations, clinical programs, IT, compliance, and executive functions
- Excellent communication skills, with the ability to translate between customer goals, operational realities, and internal execution plans
- Strong project leadership and problem solving skills, especially in fast moving environments where priorities evolve and ambiguity is common
- Track record of driving execution across cross functional teams and maintaining momentum through complex implementations
More about this role
As Deployment Strategist for Payors at Hippocratic AI , you will lead customer deployments that translate AI into measurable operational outcomes for health plans and payor organizations. You will work closely with customers to plan implementations, coordinate cross functional teams, drive adoption, and ensure each deployment delivers value in complex administrative, care management, and member facing workflows.
This role exists because successful deployment in payor environments requires more than strong execution alone. It requires someone who understands payor operations, can navigate complex stakeholder groups, can connect product capabilities to business and clinical priorities, and can guide organizations through implementation and change. You will serve as both a strategic partner and an execution lead, helping customers move from initial planning through launch and long term impact.
Own your first major outcome: By day 90 , you will have supported or led your first major payor deployment through a successful implementation milestone, built strong working relationships with key customer stakeholders, identified operational risks and dependencies early, and contributed to...
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