Conquer your to-do list with one consistent handyman and an app to keep you on track. Backed by Khosla and Pear VC.
About the role
We're hiring a Field Strategy & Operations Manager to lead our Los Angeles market. You'll manage two teams at once: a team of full-time handymen who serve our members, and a set of AI agents and tools that prep visits, draft member communications, monitor performance data, and keep the operation running.
What they're looking for
- 3+ years of strategy, operations, or field management experience, ideally at a startup or tech-forward company
- Real people leadership: you've hired, coached, and held a team accountable. Experience managing frontline or field teams is a strong plus
- Hands-on AI use with concrete results, and the habit of checking output before trusting it, experience building agents or workflows with tools like Claude is a strong plus
- Analytical instincts: you use data and dashboards to guide decisions
- A hospitality mindset and genuine care for customers and teammates
- Valid driver's license and reliable transportation
More about this role
Honey Homes is a membership service that makes home upkeep effortless. Members are paired with a dedicated handyman and a simple app to handle everyday to-dos, ongoing maintenance, and unexpected repairs. Our team includes leaders from Airbnb, Google, Opendoor, Yelp, Zillow, and Uber, and we're backed by Khosla Ventures, Era Ventures, Pear VC, and the co-founders of DoorDash, Lyft, and Opendoor.
We're hiring a Field Strategy & Operations Manager to lead our Los Angeles market. You'll manage two teams at once: a team of full-time handymen who serve our members, and a set of AI agents and tools that prep visits, draft member communications, monitor performance data, and keep the operation running.
You'll coach handymen in driveways and on ride-alongs, and you'll review, correct, and improve the work your AI tools produce. The leverage from the second team is what lets you hold a higher standard with the first.
This role is based in Los Angeles, field + office. It is not a remote role.
Hire, coach, and lead a team of handymen, owning quality, retention, and team culture
Run daily market operations with an AI toolkit: visit preparation, member communication drafts, scheduling, and...
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