Backed by Y Combinator.
About the role
We're hiring our first Product Operations Manager. You'll sit on the Product team, report to the Head of Product and AI, and work day to day with PMs, designers, engineers, and our care operations leaders. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years in product operations, launch or program management, or care/clinical operations with significant product exposure
- Experience running an intake or prioritization process — scoring frameworks like RICE, and the judgment to know when the score is wrong
- Deep familiarity with healthcare operations — care coordination, clinical workflows, pharmacy, or similar — or a clear track record of learning a complex operational domain quickly
- Experience owning launches that changed how an operations team works day to day
- Strong written communication. You can explain the same change to a care coordinator, a provider, and an engineer, and each of them gets what they need
- Comfort with data — you can pull and read your own numbers to answer "how often is this actually happening?"
More about this role
No one should suffer from a treatable skin disease because they couldn't access care. That's what Honeydew is fixing.
Honeydew is a venture-backed healthcare startup building the future of skin health. Our platform spans a patient-facing app, tools for Providers and Admins, and an e-commerce storefront for our own prescription skincare line, DewRx. We were founded by a serial entrepreneur from Wharton, David Futoran, and one of the country's most prominent dermatologists, Joel Spitz, MD. Our leadership team comes from Google, McKinsey, Flatiron Health, DoorDash, and others.
We're hiring our first Product Operations Manager. You'll sit on the Product team, report to the Head of Product and AI, and work day to day with PMs, designers, engineers, and our care operations leaders.
Almost everything we build changes how a care coordinator, provider, or member services rep does their job, and those teams tell us a lot about what to build next. Your job starts upstream: take in everything they're telling us, figure out what matters most, and bring it to the Product team with the evidence to back it up. From there, you'll make sure what we build reflects how care operations actually run,...
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