Horizon3 uses real-world attacks to safely show what attackers can actually do in your environment—so you can fix and prove what matters. Backed by NEA.
About the role
We are seeking an IT Support Analyst to provide hands-on technical support for employees, with a focus on hybrid, onsite coverage for our San Francisco office. This is a front-line role for someone who enjoys solving technical problems directly with end users and wants to build depth across endpoint, identity, and collaboration tooling.
What they're looking for
- 2–4 years of experience in IT support, help desk, or IT operations
- Experience supporting both in-office and remote/distributed employees preferred
- Familiarity with Jira or Jira Service Management
- Comfortable managing identity in Okta, Entra, or similar
- Experience using Jamf, Iru, or Intune
- Expert in Google Workspace, Slack, and Zoom
More about this role
Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs.
We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.
Horizon3 is a...
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