Housecall Pro is a top-rated software solution for home service businesses. Over 200,000 field service professionals trust Housecall Pro. Join them today. Backed by General Catalyst.
About the role
As a Product Operations Manager II, you are the product voice in our largest franchise and enterprise deals. You work closely with partners before and after they sign, leading discovery, identifying where their operations align with or differ from HCP’s capabilities, and designing a path to help them succeed. You work daily with partners, Business Development, Product Managers, and Engineering to turn complex operational requirements into solutions we can actually deliver.
What they're looking for
- 5+ years of experience in product operations, technical account management, customer success, or product management
- Demonstrated ability to run discovery directly with enterprise or multi-location customers and translate what you hear into structured requirements
- Proven track record leading enterprise software integrations, API solutions, and complex multi-stakeholder projects
- Strong understanding of Software as a Service (SaaS) business models and enterprise operations
- Experience with product management tools (i.e. Jira Product Discovery, Confluence) and project tracking platforms
- Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
More about this role
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.
While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
As a Product...
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