We are a full-service team of problem solvers on a mission to protect and expand human agency - enterprise AI consulting, technology and ventures, since 2018.
About the role
Our senior team is shipping fast. Too fast to spend cycles on bugs, friction points, and the steady accumulation of product rough edges that slow users down and erode trust. That's where you come in. This role exists because we need someone with sharp product instincts who can triage what actually matters to users, resolve issues quickly, and exercise real judgment about what to fix, what to escalate, and what to ignore. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Hands-on experience working on software products in a QA, product, or technical support role. You know what good looks like and can spot when something falls short
- You have built or experimented with Claude Code and understand how to apply AI tooling to accelerate real work, not just demo it
- You have a track record of resolving product issues quickly and independently, without needing someone to hold your hand through every step
- You can read user feedback and extract signal from noise. You understand enough about UX to know when a complaint reflects a real problem and when it doesn't
- You communicate clearly in writing and know how to escalate an issue in a way that gives product leads exactly what they need to act
- You're comfortable working without a detailed process in place. You can create your own system for managing volume and staying on top of what matters
More about this role
Type: Independent Contractor (potential for conversion to full-time hire)
The world is changing fast, and so is this role. We can't fully tell you what this job looks like in six months. That's true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you're still interested, let's talk. If none of that sounds like you, that's okay. This probably isn't your spot.
We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients' missions, products, and bottom...
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