We listened and built what employers actually need - a new standard for retirement. That's why we launch 1 in 3 new 401(k) plans, the most of any provider. Backed by SoftBank VF and Y Combinator.
About the role
As Human Interest scales for its next phase of significant growth, we're looking for an imaginative, adaptable, and people-centric Sr. Trainer, CSO Enablement . This pivotal role exists to create meaningful, practical, and scalable learning experiences that directly empower our Customer Success organization.
What they're looking for
- A strong foundation: You ideally have a BA degree or equivalent practical experience
- A passion for enablement: You bring 5+ years of proven experience in teaching, training, or a closely related field, demonstrating a true knack for developing and elevating others
- SaaS Savvy: You have a clear understanding of SaaS business motions and the entire customer lifecycle
- Customer-centric mindset: You've got proven customer management skills, especially with large and complex accounts
- Impact-driven: You have a proven track record of meeting and exceeding team objectives, constantly striving for measurable results
- Exceptional communicator: Your written and spoken communication is top-notch, allowing you to clearly convey complex ideas
More about this role
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.
More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.
We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock , TPG (The Rise Fund) , SoftBank, Glynn Capital , NewView Capital, USVP, Wing, Uncork, and more.
As Human Interest scales for its next phase of significant growth, we're looking for an imaginative, adaptable, and people-centric Sr. Trainer, CSO Enablement . This pivotal role exists to create meaningful, practical, and scalable learning experiences that directly empower our Customer Success organization.
You'll be instrumental in developing and delivering critical training programs, collaborating extensively...
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