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About the role
The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate).
What they're looking for
- Lean Six Sigma Black Belt certification
- Bachelor's degree in Industrial Engineering, Business Administration, Healthcare Management, or a related quantitative field
- 5+ years of experience in process engineering, continuous improvement, or operations management
- Demonstrated success in the planning and implementation of across-the-board process improvement initiatives, including both tactical and strategic-level projects
- Proven Change Agent, with demonstrated abilities and successes in influencing and motivating at multiple of an organization
- Expertise in Project Management, Program Management, Problem Solving, and Issues Mitigation
More about this role
The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate).
- Researches best business practices within and outside the organization to establish benchmark data.
- Defines and leads business improvement projects aligned with business strategies and operational priorities.
- Collects and analyzes process data to initiate, develop and recommend business practices...
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