About the role
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations.
What they're looking for
- 5–10 years of experience in account management, customer success, or enterprise sales within healthcare technology or SaaS organizations
- Demonstrated success managing and growing complex, multi-stakeholder enterprise accounts within health systems, hospitals, or payers
- Proven track record of driving retention, expansion, and renewal in a quota-carrying account management role
- Experience building executive-level relationships with IT and clinical leadership (CIO, CTO, CISO, CMIO, VP IT, Digital Transformation)
- Strong understanding of healthcare IT environments, including EMR ecosystems (e.g. Epic, Oracle, eCW, Meditech), patient portals, digital front doors, and interoperability initiatives
- Familiarity with federal and state healthcare programs and regulatory frameworks impacting identity, privacy, and access
More about this role
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ .
ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain...
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