impact.com offers a unified platform for managing affiliates, influencers, and referrals, streamlining partnerships for brands & publishers.
About the role
As a Creator Solutions Account Manager, you are a member of impact.com’s Creator Strategy practice, designing and optimizing the most performance creator programs in the market. You work directly with brand teams and their agencies — diagnosing what they actually need beneath what they’ve asked for, translating ambiguity into roadmaps, and then standing up in front of a room and teaching others how to run it. You are equal parts strategist, executer, architect, creative, innovator, facilitator, and teacher.
What they're looking for
- Completion of your free Getting Started with Influencer Partnerships Certification on PXA is advantageous
- 5+ years of experience leading integrated strategy and execution within creator marketing, affiliate marketing, paid media, or community-led programs
- Strong experience in a client-facing, consultative role, with confidence shaping complete strategy decks, influencing decisions, and driving account growth
- A data-driven mindset, with the ability to analyse performance metrics and turn insights into clear recommendations and scalable strategies
- Deep knowledge of the creator ecosystem across major social platforms, trends, and verticals such as fashion, CPG, parenting, wellness, or tech
- Experience building and pitching strategic proposals and campaign plans to senior stakeholders
More about this role
About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.
The world’s largest advertisers are rebuilding their creator programs around performance. They no longer want campaigns alone — they want an always-on operating system: a center of excellence with the strategy, compensation model, a scaled casting engine, a...
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