Backed by Index and Insight.
About the role
Being a Commercial Manager at incident.io means hiring, coaching, and enabling talent that will grow into our future leaders and enterprise sellers. Our Commercial business is one of the fastest growing parts of incident.io , covering early stage startups through upper mid market companies across North America. As Commercial AE Manager, you're building and leading the team driving that growth based in San Francisco, with reps covering the full North America patch.
What they're looking for
- You've led a high-velocity SMB or Commercial sales team at a fast-growing B2B SaaS company, and you've got the numbers to show your team hit quota consistently
- You know full-cycle SaaS selling inside and out — you can jump into a rep's discovery call and immediately spot what's working and what's not
- You love hiring. You know what raw talent looks like before it's polished, and you're energized by the process of turning it into your next star seller
- You're a pattern-spotter. You notice the thing that's happening across three deals before anyone else does, and you turn it into coaching or process before it becomes a habit
- You want to be close to the business, not removed from it, you're excited by proximity to execs and having a real say in how we scale
- You build systems because you want consistency, not because you love process for its own sake - the goal is always a team that performs, not a binder that looks nice
More about this role
incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.
The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.
Being a Commercial Manager at incident.io means hiring, coaching, and enabling talent that will grow into our future leaders and enterprise sellers.
Our Commercial business is one of the fastest growing parts of incident.io , covering early stage startups through upper mid market companies across North America. As Commercial AE Manager, you're building and leading the team driving that growth based in San Francisco, with reps covering the full North America patch.
Day to day, you're in the trenches with your team: running deal reviews, sitting in on discovery calls, coaching reps through their toughest negotiations, and holding a...
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