Backed by Index and Insight.
About the role
You're joining as the second Strategic AE on a segment that's already proving out — our founding rep is building pipeline fast, and we need you to help us cover it and take incident.io deeper into traditional enterprise, beyond the digital-native base we've won so far.
What they're looking for
- You've sourced and closed traditional enterprise deals before, and you've got the results to prove it — from knowing how to leverage a network and create real opportunities inside Fortune 500 accounts where nobody's just waiting for your email
- You've worked in growth-stage startups and know what that actually demands — an evolving playbook, not a finished one, and you're comfortable helping write it rather than waiting for someone to hand it to you
- You're action-oriented. We trust you to make the call and move, not ask permission every step of the way — and you're comfortable operating that way
- You're solutions-minded when things get messy — a stalled deal or a tricky procurement process is a puzzle to you, not a wall
- You're team-oriented — the kind of person others genuinely like working with. You'll partner with founders, a CRO, CSMs, SEs, and support, and you care as much about being good to work with as you do about hitting number
- You want to be part of building something, not just executing inside an established motion — the idea of shaping a brand-new segment excites you more than it intimidates you
More about this role
incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.
The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.
You're joining as the second Strategic AE on a segment that's already proving out — our founding rep is building pipeline fast, and we need you to help us cover it and take incident.io deeper into traditional enterprise, beyond the digital-native base we've won so far.
As the second Strategic AE at incident.io , you're joining a segment that's already working — our founding rep has built serious pipeline fast, and your job is to help us cover it and push further into traditional enterprise, the territory beyond our digital-native roots.
We're not looking for someone coin-operated. We want someone who can steer through ambiguity,...
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