Backed by ICONIQ.
About the role
Reporting directly to the Sales Director, the Associate Account Manager will support customer expansion efforts across an assigned portfolio of current Incident IQ customers. This role is designed for an early-career sales or customer relationship professional who is ready to develop the skills required to manage customer relationships, uncover growth opportunities, and contribute to revenue goals.
What they're looking for
- Bachelor’s degree or equivalent combination of education and relevant experience
- Up to two years of experience in sales, account management, customer success, business development, or another customer-facing role
- Strong written and verbal communication skills
- Ability to build relationships and communicate professionally with customers and internal stakeholders
- Interest in developing presentation, discovery, negotiation, and consultative-selling skills
- Highly organized, with strong attention to detail and follow-through
More about this role
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the...
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