Backed by ICONIQ.
About the role
We are looking for a Site Reliability Engineer (SRE) to join our Engineering team. This is a build-it-from-zero role at startup speed. You're our first dedicated Site Reliability Engineer, and you'll be defining what “reliable” means for our production systems, not maintaining someone else's playbook. You'll work with leading-edge observability and reliability tooling, and the calls you make will directly shape how confidently the whole engineering org ships.
What they're looking for
- SLI/SLO Methodology: Proven, hands-on track record implementing the SLI/SLO/error-budget model in a prior role, the discipline formalized in Google's SRE Workbook
- Incident Management: Proven track record designing on-call rotations and incident command practices elsewhere, with tooling such as PagerDuty or equivalent
- Performance & Chaos Engineering: Hands-on with a load/performance framework (Locust, k6, or JMeter) and chaos engineering exercises to validate reliability under real conditions
More about this role
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the...
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