Identity verification software that checks documents, biometrics, and government records in one platform. Named a Leader in the 2026 Gartner Magic Quadrant.
About the role
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
What they're looking for
- Manage all stages of the customer relationship: implementation, relationship building, insight presentations, and issue & risk management
- Provide expert knowledge and support to our growing client base through a consultative approach to deliver successful outcomes
- Work collaboratively with the rest of the Customer Success team to provide red-carpet support to our clients
- Engage Solution Engineers and other Incoders as needed to guide customers through implementations and successfully transition into production phase, resulting in account growth
- Make impactful and creative decisions that move client projects forward
- Develop processes to scope out enterprise customer requirements correctly
More about this role
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can...
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