Industrious is a premium workplace platform, blending five-star service and stunning design to provide an unparalleled workplace experience for established professionals. Founded in 2013 by Jamie Hodari and Justin Stewart, the company provides members with... Backed by Fifth Wall.
About the role
The Assistant General Manager role is a pivotal role at Industrious, supporting and overseeing 3 to 5 of our locations and requiring a breadth of diverse skills to achieve your goals of maintaining a high quality customer experience, hiring and managing all Member Experience Associates, driving a healthy P+L, assisting in providing effective tours, and cultivating team development for your area. Your leadership will be crucial as we expand our 150 locations across the globe.
What they're looking for
- At least 3 years experience in multi-site operations management in hospitality, F&B, retail, coworking or other customer facing industries
- Strong P&L and financial management skills
- Proven people management and coaching skills in a multi-site environment
- A passion for hospitality and creating exceptional customer experiences
- Experience driving local marketing and sales initiatives
- Excellent communication skills with the ability to comfortably handle difficult conversations
More about this role
Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team, and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.
Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.
We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and...
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