Industrious is a premium workplace platform, blending five-star service and stunning design to provide an unparalleled workplace experience for established professionals. Founded in 2013 by Jamie Hodari and Justin Stewart, the company provides members with... Backed by Fifth Wall.
About the role
Experience by Industrious is a workplace hospitality brand launched by CBRE — built on the idea that where you work should actually feel like somewhere worth showing up to. We combine CBRE's real estate scale with Industrious' operating model to run dedicated experience teams across office assets, enterprise headquarters, healthcare facilities, and logistics centers worldwide.
What they're looking for
- • Build strong bonds with occupiers so their days feel personalized and productive. Become the go-to partner for workplace experience, HR, and office managers in the building
- • Submit financial and engagement reporting on time and to standard, including the annual business plan and quarterly asset and property management recaps
- • Monitor trends on a regular cadence so both internal teams and asset managers can understand the business and adjust when needed
- • Manage tenant experience and amenity budgets
- • Build clear systems and procedures that set the rest of the team up for success when you're not there
- • Consistently find ways to improve processes and operations
More about this role
Senior Campus Experience Manager
ABOUT EXPERIENCE BY INDUSTRIOUS
Experience by Industrious is a workplace hospitality brand launched by CBRE — built on the idea that where you work should actually feel like somewhere worth showing up to. We combine CBRE's real estate scale with Industrious' operating model to run dedicated experience teams across office assets, enterprise headquarters, healthcare facilities, and logistics centers worldwide.
ABOUT THE ROLE
You're the person who makes buildings feel alive. Not in a vague way, but in a real, every-single-day way. The tenants who grab coffee know your name. Property management calls you first when something goes sideways. The leasing team wants you on their tours because you make the space feel like somewhere people actually want to show up.
As a Senior Campus Experience Manager, you own the full on-site experience for large commercial assets across a dynamic NY campus: community programming, amenity operations, meeting and event sales, lobby arrivals, building communications, and the team that delivers all of it. You're the single point of accountability for how these buildings feel to everyone who walks through their doors.
It's a...
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