Industrious is a premium workplace platform, blending five-star service and stunning design to provide an unparalleled workplace experience for established professionals. Founded in 2013 by Jamie Hodari and Justin Stewart, the company provides members with... Backed by Fifth Wall.
About the role
As the General Manager of our New York City market, you’ll manage the daily operations of 5-10 locations and oversee a team of 20+ hospitality and operations staff. You’ll set the strategic direction for the market and be responsible for driving customer experience, sales, and operational excellence.
What they're looking for
- You live and breathe hospitality. Not only do you know what great service looks like, but you know how to coach and inspire your team to deliver it. You have an eye for the details, and place customer experience at the forefront of everything your team does
- We are looking for people who have worked in high-touch service environments and have consistently delivered excellent customer experience
More about this role
Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.
Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.
We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and...
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