Operating system for insurance agencies. Backed by Y Combinator, a16z and Antler.
About the role
We're hiring our first US Forward Deployed Engineer to own customer deployments end to end. You'll work directly with insurance agencies, build integrations into the systems they already use, and turn messy real-world workflows into AI agents that work in production. Building an AI agent is only one part of the job. The harder part is making it work inside an agency's actual operating system.
What they're looking for
- Engineering chops. At least 2 years shipping production code, fluent in Python, comfortable with APIs and multiple systems talking to each other. Familiarity with voice or telephony stacks (Twilio, or similar) is a strong plus
- Customer translator. You like talking to customers. You can take tribal knowledge from an agency owner or senior CSR and turn it into a system design, and you can hold the same conversation with someone who has never heard of an API without losing them
- Full-loop ownership. Discover the need, build the solution, get it live, make sure it's adopted. You stay hands-on through go-live because the gap between what the product does today and what the customer needs is where the work is
- High agency. You've started something yourself, worked early at a startup, or owned ambiguous projects without a playbook. You move fast, make decisions with incomplete information, and are comfortable challenging the founders when we are wrong
- Willingness to travel. Our customers are agencies across the US, and the best deployments often happen on site
More about this role
Infer is building the operating system for insurance agencies. We make AI agents(including voice agents) that handle the work agencies have always done by hand: qualifying inbound leads, helping producers during live calls, auditing calls after, running renewals, and bringing churned customers back.
Our long bet is that AI eventually sells insurance directly. Agencies are the wedge because that is where the work, the data, and the customer relationships actually live. Get good there, and the rest follows.
We are a YC company, ~$6M raised from YC, Stellaris Venture Partners, Ahead VC & others. Founders are: Vaibhav , Urvin and Suneel . Vaibhav was an architect and AI researcher(at Purdue) now a licensed insurance agent. Urvin worked at BCG, is a surfer with six pack abs. Suneel is an IITian and a philomath.
- We're highly transparent founders to work with, even when things go down.
- We like pushing each other to test the limits because that's when you rediscover yourself.
- We default at trusting people and being good at heart (we crack bad jokes, banter, make fun of ourselves & try to build a company that won’t be killed by AGI)
- Finally, we love people who’re...
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