The care exists. Infinitus makes sure it arrives. Infinitus handles the communication and coordination that sits between a patient and the care they need – from first contact to long-term adherence. Backed by Kleiner Perkins, a16z and GV.
About the role
As an Implementation Manager on the Customer Enablement team, you will lead the technical delivery of AI agent and copilot solutions for Big Pharma, Specialty Pharmacy, Pharm Hubs, Payor and Provider clients, with a focus on system integrations and pilot implementations. You’ll serve as a trusted partner to our clients, guiding them through the configuration, integration, and adoption of Infinitus solutions while ensuring seamless, scalable outcomes.
What they're looking for
- 4–5 years of experience in leading software implementation, technical consulting, or system integration for healthcare clients, ideally with SaaS platforms
- Demonstrated ability to project manage and deliver client-facing technical projects end to end
- Strong agile and project management skills to deliver customer features in two-week sprints
- Hands-on experience working with Salesforce or other CRM platforms
- Exceptional verbal and written communication skills—able to bridge business and technical stakeholders
- Analytical thinker with excellent problem-solving skills and attention to detail
More about this role
Help Build the Future of Healthcare AI
Infinitus is AI communications in service of patients.
Healthcare is inherently complex and siloed. We’re pioneering agentic communications to connect the entire system — any stakeholder, any channel, inbound and out. The result is intelligent care that reduces patient anxiety, increases speed to treatment, and enables teams to scale impact without stretching resources.
Our system combines industry-leading safety guardrails with the largest dynamic knowledge graph built on millions of real-world interactions. It’s why 44% of the healthcare Fortune 50 trusts Infinitus to turn fragmented touchpoints into seamless care for better patient outcomes.
At Infinitus, our mission is simple: create time for healthcare by making access, adherence, and affordability easier than ever. We’ve automated over 7 million calls and 100M+ minutes of conversation — saving millions of hours for patients and providers.
Backed by over $100M from top investors including Google Ventures, Kleiner Perkins, Andreessen Horowitz, and Coatue, we’re a team that challenges the status quo and moves fast at the intersection of AI and healthcare. Infinitus was recently named to...
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