Transform senior care with Inspiren's AI ecosystem. Reduce falls by 68%, increase occupancy 22%, and improve care planning. Trusted by leading communities. Backed by Insight.
About the role
The Clinical Success Director owns the operator relationship end-to-end. This is not a support role or a coordination role. You are the strategic partner to senior living operators, responsible for driving adoption, demonstrating ROI, and securing renewals across a complex, multi-stakeholder book of business. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Startup mentality. You have worked in a fast-moving, high-growth environment where the playbook was still being written. You are comfortable with ambiguity and do not wait to be told what to do
- Commercial ownership. You understand revenue, renewal, and expansion. You speak the language of operators and executives and take accountability for NDR outcomes on your book
- Altitude flexibility. You can operate at the strategic and executive level and get into the operational details when needed. You know which mode the situation requires
- Solutions orientation. You bring proposals, not problems. You are proactive, resourceful, and own outcomes rather than hand them off
- Operational rigor. You manage complex, multi-stakeholder relationships with structure, follow-through, and a high bar for execution
- EBR and data fluency. You are confident in leading executive business reviews, building a narrative around data, and translating metrics into meaningful insights for operator leadership
More about this role
Inspiren offers a complete and connected technology ecosystem for senior living. Founded by Michael Wang, a former Green Beret and cardiothoracic nurse, Inspiren was built on the belief that compassionate care and technology can and should coexist.
Our integrated solutions fit into existing workflows and give senior-living operators greater visibility into what is happening across their communities. Supported by nurse specialists and powerful analytics, Inspiren helps teams make informed clinical and operational decisions that improve efficiency, outcomes, and quality of care.
You’ll join a growing global team united by a shared mission, with a new NYC office designed to strengthen collaboration and in-person connection.
The Clinical Success Director owns the operator relationship end-to-end. This is not a support role or a coordination role. You are the strategic partner to senior living operators, responsible for driving adoption, demonstrating ROI, and securing renewals across a complex, multi-stakeholder book of business.
This role sits at the intersection of clinical credibility, commercial ownership, and executive presence. You will operate at the leadership level with...
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