Transform senior care with Inspiren's AI ecosystem. Reduce falls by 68%, increase occupancy 22%, and improve care planning. Trusted by leading communities. Backed by Insight.
About the role
Inspiren is building one of the most ambitious AI-native companies in digital health, and we are looking for someone to help us work like it. As our Senior Business Systems Engineer, AI & Automation, you will own two halves of the same problem: the core business systems Inspiren runs on: Salesforce and NetSuite, and the intelligent automation layered on top of them.
What they're looking for
- Experience: 4+ years in business systems, technical operations, revenue operations, workflow automation, or a comparable systems role at a tech company, with clear accountability for measurable outcomes, not just delivering projects
- Quote-to-cash fluency: you understand how an opportunity becomes an order, an invoice, and recognized revenue, and where that chain typically breaks between CRM and ERP
- Data hygiene and migration chops: you have cleaned up a messy org — bulk data operations, deduplication, ownership reassignment, mass updates — and you do it carefully, with backups and a rollback path
- Specialist-level agentic workflow knowledge: you have built multi-step systems with real integrations, conditional logic, and error handling using Claude, Zapier, n8n, Slack, Linear, Notion, and Salesforce. You know their capabilities and limits intimately
- Prompt engineering fluency: you design and iterate on system prompts and agent configurations to get reliable, predictable behavior from LLMs, and you have a methodology for evaluating agent outputs and catching failure modes before they reach production
- Technical fluency, whether from a software engineering background or built through hands-on practice: you read API docs, understand data structures and payloads, debug integration failures, and pick up unfamiliar platforms without hand-holding
More about this role
Inspiren offers a complete and connected technology ecosystem for senior living. Founded by Michael Wang, a former Green Beret and cardiothoracic nurse, Inspiren was built on the belief that compassionate care and technology can and should coexist.
Our integrated solutions fit into existing workflows and give senior-living operators greater visibility into what is happening across their communities. Supported by nurse specialists and powerful analytics, Inspiren helps teams make informed clinical and operational decisions that improve efficiency, outcomes, and quality of care.
You’ll join a growing global team united by a shared mission, with a new NYC office designed to strengthen collaboration and in-person connection.
Inspiren is building one of the most ambitious AI-native companies in digital health, and we are looking for someone to help us work like it. As our Senior Business Systems Engineer, AI & Automation, you will own two halves of the same problem: the core business systems Inspiren runs on: Salesforce and NetSuite, and the intelligent automation layered on top of them. You will administer those systems well, keep their data trustworthy, and build the agent workflows...
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