INSTAFIT is an online fitness startup based in Mexico City and co-founded by international entrepreneurs Oswaldo Trava and Natalia Amaya. Backed by TheVentureCity.
About the role
We have a cohort of smaller video businesses where retention is not where it should be. Nobody owns it today. You will. That means the revenue that stays in that segment, and the revenue that grows inside it, is yours. Your lemonade stand, your numbers, your call on how to run it. This is a coaching role measured in dollars. You'll be accountable for gross revenue retention in your cohort first, and expansion second. Not tickets closed, not calls booked. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own gross revenue retention and expansion for an assigned segment of customers
- Find the pattern in why businesses in your cohort stall, and build coaching that addresses it at scale rather than one conversation at a time
- Run group coaching sessions, cohort programs, and asynchronous coaching inside Membership+
- Coach customers through the decisions that move revenue: pricing, packaging, positioning, offer design, email and funnel strategy, retention mechanics
- Read your own data. Spot the accounts drifting before they churn, and know which interventions actually worked
- Build the playbooks and session formats that make this repeatable. You're the first person in this seat, and what you build becomes how we scale it
More about this role
What we're doing at Uscreen
Uscreen is the video monetization platform for businesses building recurring revenue from video content. Our customers replace a patchwork stack of separate hosting, community, courses, email, and app vendors with one branded experience across web, mobile, and TV.
The platform is only half of it. We believe growth requires behavior, not just software. Customers don't stall because a feature is missing. They stall because they priced wrong, never built an email list, or launched an offer nobody wanted. Coaching is how we fix that, and it's part of the product rather than an add-on.
The job
You own a segment.
We have a cohort of smaller video businesses where retention is not where it should be. Nobody owns it today. You will. That means the revenue that stays in that segment, and the revenue that grows inside it, is yours. Your lemonade stand, your numbers, your call on how to run it.
This is a coaching role measured in dollars. You'll be accountable for gross revenue retention in your cohort first, and expansion second. Not tickets closed, not calls booked.
It's also a one-to-many job. Your cohort is larger than a 1:1 book, so the work is designing...
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