Lily learns how your business works, builds the software the work needs, and runs it across the systems and agents you already use. Backed by Insight.
About the role
You'll coach and develop our Growth Analysts, who own zero-to-one pilot delivery, while working alongside Strategic AI Partners on post-pilot enterprise engagement.
What they're looking for
- 3-5 years of experience. In Customer Success, strategic account management, consulting, growth, operations, or a comparable high-ownership role
- Client-facing rigor. You've owned real client relationships or high-ownership internal work. You know how to close action items, drive alignment, and find opportunities to grow the relationship
- Analytical instincts. You structure ambiguous problems, pull signal from data, and turn findings into recommendations
- Concise and structured. You think in structure and can defend a point of view. Not surface-level, not verbose
- Comfort with ambiguity. You can operate without a playbook and build one as you go
- Ownership. You finish what you start and the quality shows
More about this role
InstaLILY is an AI products and infrastructure company that puts execution at the frontier of enterprise AI. That work begins with Lily™ , the world's first AI Forward Deployed Engineer, which learns how a business works, builds the software it needs, and goes live in days. It does not leave when the work ships; it stays and keeps the software working as the business changes. Lily runs wherever the work happens, in the cloud, on-premise, or at the edge, through InstaLILY's Small Data Center, built with NVIDIA technology. Founded in 2023 by Amit Shah and Sumantro Das, InstaLILY has raised nearly $100 million from Energize Capital, Insight Partners, and Home Depot Ventures. Headquartered in New York, with offices in San Francisco, London, and Toronto, InstaLILY serves leading companies across construction, industrial distribution, logistics, healthcare, and other operationally intensive industries. Learn more at https://instalily.ai/ .
Revenue grew 5x over the past year, and Lily has driven over $200M in new annual sales for a single customer. We serve some of the largest operators in our industries, including SRS Distribution (part of The Home Depot family), United Rentals, and...
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