Lily learns how your business works, builds the software the work needs, and runs it across the systems and agents you already use. Backed by Insight.
About the role
You'll be the named InstaLILY point of contact for a portfolio of post-pilot enterprise customers. You'll run their QBRs and executive briefings, lead account plans, surface new use cases to deploy, and be the senior partner they call when complex decisions come up. The role spans current deployments, new use cases, expansion conversations, and everything in between.
What they're looking for
- Analytical depth. You think structurally about customer problems and can build a transformation roadmap. Strong project management chops
- Concise and structured. You think in structure and hold a clear point of view under pushback
- Strong interpersonal and communication skills. Clear in writing and in the room. Comfortable with C-suite executives and operators alike
- Comfort with ambiguity. You can operate without a playbook and build one as you go
- AI-native curiosity. You use AI seriously in your own work and want to push how AI agents can transform customer operations
- In-person availability. 5 days/week in our New York or San Francisco office
More about this role
InstaLILY is an AI products and infrastructure company that puts execution at the frontier of enterprise AI. That work begins with Lily™ , the world's first AI Forward Deployed Engineer, which learns how a business works, builds the software it needs, and goes live in days. It does not leave when the work ships; it stays and keeps the software working as the business changes. Lily runs wherever the work happens, in the cloud, on-premise, or at the edge, through InstaLILY's Small Data Center, built with NVIDIA technology. Founded in 2023 by Amit Shah and Sumantro Das, InstaLILY has raised nearly $100 million from Energize Capital, Insight Partners, and Home Depot Ventures. Headquartered in New York, with offices in San Francisco, London, and Toronto, InstaLILY serves leading companies across construction, industrial distribution, logistics, healthcare, and other operationally intensive industries. Learn more at https://instalily.ai/ .
Revenue grew 5x over the past year, and Lily has driven over $200M in new annual sales for a single customer. We serve some of the largest operators in our industries, including SRS Distribution (part of The Home Depot family), United Rentals, and...
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