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Relationship Manager, Mid Market (LATAM)

Intercom · USA, Remote · Remote

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About Intercom

Backed by Index, GV and 500 Global.

About the role

Are you ready to lead the charge in AI-driven customer service? As a Relationship Manager, you will be a key member of the team leading the growth & expansion of our business in Latin America. We’re building a world-class sales organization, and the road ahead is going to be very exciting.

What they're looking for

  • 4+ years experience in a closing role
  • 2+ years of SaaS experience selling similar products
  • Must be proficient in Portuguese, fluency in Spanish also preferred
  • Interest in AI and its role in transforming customer service and experience (CS/CX)
  • Strong sales instincts and track record hitting and exceeding quota
  • Work closely with the Customer Success team to ensure clients are receiving the maximum value from Intercom's products and services
More about this role

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

Are you ready to lead the charge...

Read the full posting on Intercom's site ↗

Sales

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