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Senior Manager, Relationship Managers (MidMarket)

Intercom · Chicago, Illinois · On-site

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About Intercom

Backed by Index, GV and 500 Global.

About the role

Fin is transforming how businesses build relationships with their customers by embedding AI deeply into our platform. As customers adopt AI-driven capabilities, they need trusted partners who can guide them through change, help them understand value, and ensure adoption translates into meaningful business outcomes.

What they're looking for

  • 4 years Sales Management experience
  • Experience selling SaaS solutions in a quota-carrying environment
  • Experience managing and developing revenue-owning individual contributors
  • Strong coaching and talent development skills, particularly with experience managing mid-market or commercial account executives / relationship managers
  • Demonstrated ability to forecast, inspect deals, and operate with rigor at scale
  • Experience in Small Business, Scale, or Commercial sales motions
More about this role

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

Fin is transforming how businesses...

Read the full posting on Intercom's site ↗

Sales

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