Intryc is the unified quality assurance, governance, and training…. Backed by Y Combinator.
About the role
If interested, reach out with a couple of sentences about you, links to your previous work/portfolio (live products are best!) and what you want to do for us starting next week. This is super important - any application without this will be ignored.
What they're looking for
- Partner with the founders to define and prioritize the roadmap, balancing user needs, business impact, and technical feasibility
- Work directly with users and translate their needs into tangible user flows and actionable product decisions, directly impacting product direction
- Create flows, prototypes and high-fidelity visuals for your features and improvements
- Lead end-to-end product design projects and work closely with engineers to ensure high-quality implementation
- Help evolve our brand and visuals and implement across our product interface and website for marketing, new launches, and fun experiments
More about this role
Our mission is to build the performance layer for the blended workforce: one standard, one system, where every human and AI agent is evaluated, coached, and improved together.
Today, Intryc is the platform where fast-growing and enterprise companies evaluate and train their human and AI CX agents. Our customers automate ticket, call, chat, and email scoring, surface patterns and insights in minutes instead of weeks, and turn every finding into targeted training. We are trusted by multi-billion dollar companies and breakout startups including Deel, MaintainX, Preply, Blueground, Fyxer AI, and Ziina.
But quality assurance and training are the beachhead, not the destination. The customer service and experience tech landscape is broken: fragmented tools, siloed data, dashboards that describe problems without fixing them. We intend to replace it. Our ambition is that every customer conversation, whether handled by a person or a model, is measured, understood, and made better by Intryc. When AI is expected to do the work of the best humans, someone has to define what best means and hold everyone to it. That someone is us.
Behind Intryc is a team of ex-Meta, Amazon, Revolut, Confluent,...
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