Backed by Y Combinator.
About the role
You'll be Invert's first Implementation Manager and a founding member of the CX team. You own customer rollouts end-to-end: requirements and solution design, configuration and integrations, testing, UAT, and user onboarding. Our customers' environments are complex, and you're the person translating their workflows into a working Invert deployment. Once customers are live, you stay with them — driving adoption, surfacing expansion, advocating internally, and making sure they keep realizing value.
More about this role
Drug development is one of the most data-intensive endeavors in history, yet scientists spend more time finding and cleaning data than using it. Bioprocess data is high-frequency, multi-source, and scattered across systems that rarely talk to each other. We make it usable, and our AI agent lets scientists query their full experimental history, catch deviations in real time, and inform million-dollar manufacturing decisions.
This is a place for builders — people who want to own hard problems, ship fast, and work with others who hold themselves to a high bar.
You'll be Invert's first Implementation Manager and a founding member of the CX team. You own customer rollouts end-to-end: requirements and solution design, configuration and integrations, testing, UAT, and user onboarding. Our customers' environments are complex, and you're the person translating their workflows into a working Invert deployment.
Once customers are live, you stay with them — driving adoption, surfacing expansion, advocating internally, and making sure they keep realizing value.
Own implementations from kickoff to go-live: scope, timeline, quality, across customer and Invert teams
Lead requirements and design...
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