Startups · AI

Product Engineer

item · San Francisco, CA, US · On-site

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About item

The AI-Native CRM that works for you. Backed by Y Combinator.

About the role

You'll build the core of what makes item work and define how companies will run in an agent-first world. The problems are genuinely unsolved: how should agents operate in the workplace? How do you make them reliable, trustworthy, useful? How do they interface with humans in a way that feels natural? What does agent to agent collaboration look like across businesses? We're running 100k+ agentic tasks per month and figuring this out every day.

What they're looking for

  • Inventing new patterns for how humans and agents work together
  • Architecting systems for AI to run real business processes at scale
  • Experimenting fast with new models, tools, and approaches as the space evolves
  • Talking directly to customers, to translate their problems into features
More about this role

You'll build the core of what makes item work and define how companies will run in an agent-first world.

  • Inventing new patterns for how humans and agents work together
  • Architecting systems for AI to run real business processes at scale
  • Experimenting fast with new models, tools, and approaches as the space evolves
  • Talking directly to customers, to translate their problems into features

The problems are genuinely unsolved: how should agents operate in the workplace? How do you make them reliable, trustworthy, useful? How do they interface with humans in a way that feels natural? What does agent to agent collaboration look like across businesses? We're running 100k+ agentic tasks per month and figuring this out every day.

This role is for engineers who want to set the engineering foundation, not just inherit one.

You're independent . You don't wait around for specs or permission. You see what needs to happen and you make it happen.

You care about craft . The details matter to you across the whole stack, from data models to how a button feels when you click it. You ship work you're actually proud of and have a track record of doing so.

You have a high bar . You hold yourself...

Read the full posting on item's site ↗

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