Jack Henry™ is a well-rounded technology provider serving community and regional financial institutions with a wide offering of capabilities.
About the role
At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.
What they're looking for
- Minimum of 2 years of experience in the financial industry, or payment operations role
- Must be able to work Monday – Friday (Shift is 2:00PM to 11:00PM CST) The timeframe is based on a traditional 8-hour workday with a 1-hour lunch, but the ending time may vary due to peak processing demands
- Must be able to work an occasional Sunday and/or holiday on a rotating basis
More about this role
At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.
The Payment Operations Specialist supports daily ACH and payment processing functions by monitoring file transmissions, performing reconciliations, resolving exceptions, and ensuring compliance with operational procedures. The position requires strong analytical and problem-solving skills to identify, research, and resolve payment exceptions, support ACH and Check-related inquiries, manage operational escalations, and assist with onboarding activities. This role serves as a key liaison between customers, financial institution partners, and...
Read the full posting on Jack Henry & Associates's site ↗
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