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Technical Support Representative III: CRM Synapsys

Jack Henry & Associates · Remote (US) · Remote

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About Jack Henry & Associates

Jack Henry™ is a well-rounded technology provider ​serving community and regional financial institutions with a wide offering of capabilities.

About the role

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

What they're looking for

  • Minimum of 4 years of experience in a technical support role
  • Previous experience working in a bank or credit union
  • Strong customer service and communication skills
  • Ability to serve in an after-hours on-call rotation
More about this role

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Jack Henry is seeking a technical problem solver that has CRM, banking and/or credit union industry experience. This person will bridge the gap between financial operations and technology, troubleshoot complex application issues, and deliver exceptional client support.

This position may be worked remotely within the United States, with the exception of California.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). All...

Read the full posting on Jack Henry & Associates's site ↗

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