Backed by General Catalyst.
About the role
AWS Marketing is seeking a talented Journey Specialist to join our Customer Experience (CX) team within the Integrated Demand Center (IDC). In this role, you will lead the implementation of customer journeys in Adobe Experience Platform (AEP) while supporting the strategic design of customer-centric marketing experiences. You'll play a critical role in translating journey frameworks into technical reality, orchestrating data-driven, personalized experiences that help AWS customers adopt and grow with our services. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
AWS Marketing is seeking a talented Journey Specialist to join our Customer Experience (CX) team within the Integrated Demand Center (IDC). In this role, you will lead the implementation of customer journeys in Adobe Experience Platform (AEP) while supporting the strategic design of customer-centric marketing experiences. You'll play a critical role in translating journey frameworks into technical reality, orchestrating data-driven, personalized experiences that help AWS customers adopt and grow with our services.
Key job responsibilities
Technical Implementation & Operations (Primary Focus)
• Lead end-to-end technical implementation of customer journeys in Adobe Experience Platform (AEP)
• Build and configure journey orchestration workflows, segmentation logic, and personalization rules
• Execute technical implementations based on journey frameworks and requirements from Digital Strategists
• Implement shared foundations approach to enable scalable, reusable journey components
• Ensure data integrity and proper integration across marketing technology stack
• Monitor journey performance, troubleshoot technical issues, and optimize based on progression metrics
• Partner with...
Browse similar: Startup jobs