Backed by General Catalyst.
About the role
AWS Customer Experience (CX) Design is seeking a Senior Product Designer to shape connected experiences across some of AWS’s most foundational customer journeys. Our organization supports a broad set of areas, including compute, systems management, messaging, and backup. This role is not dedicated to a single AWS service. Instead, you will work across products and teams to make complex cloud experiences feel coherent, intuitive, and trustworthy. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
AWS Customer Experience (CX) Design is seeking a Senior Product Designer to shape connected experiences across some of AWS’s most foundational customer journeys. Our organization supports a broad set of areas, including compute, systems management, messaging, and backup. This role is not dedicated to a single AWS service. Instead, you will work across products and teams to make complex cloud experiences feel coherent, intuitive, and trustworthy.
AWS customers often accomplish one goal through multiple services, interfaces, and stages of the cloud lifecycle. You will identify where those journeys break down, frame opportunities that individual product teams may not see, and lead design work that improves the experience across organizational and technical boundaries.
This is an individual contributor role for a hands-on designer who operates strategically and tactically. You will lead ambiguous initiatives from early problem framing through launch and post-launch refinement, using customer evidence, systems thinking, prototyping, and strong product judgment to define and deliver a clear direction.
This role also requires strong AI proficiency as part of modern design practice. You...
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