Judi Rx delivers transparent, member-focused PBM solutions, while Judi Care provides medical, vision, and dental benefits through Judi®, supporting millions of plan members across employers, unions, health systems, and government programs. Backed by General Catalyst.
About the role
The Clinical Programs Administration Specialist (temp-to-hire: 6-month contract with possibility of extending or converting to full time, depending on business needs) is responsible for supporting clinical program operations by triaging inbound calls and conducting member, prescriber, and pharmacy outreach activities. This role plays a key part in ensuring seamless program execution and an exceptional member experience.
What they're looking for
- Maintain compliance with all applicable federal, state, local, and organizational regulations, policies, and guidelines
- Adhere to HIPAA requirements, internal SOPs, and company policies in the performance of daily responsibilities
- Remain current on organizational communications, clinical updates, and process changes and apply them appropriately to daily work activities
- Active, unrestricted pharmacy technician license
- 1+ years of applicable experience in a clinical pharmacy setting, PBM, health plan, or related health care setting
- 1+ year of customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
More about this role
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.
At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health .
The Clinical Programs Administration Specialist (temp-to-hire: 6-month contract with possibility of extending or converting to full time, depending on business needs) is responsible for supporting clinical program operations by triaging inbound calls and conducting member, prescriber, and pharmacy outreach activities. This role...
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