Junction provides seamless lab testing and wearable device data in a single integration to help healthcare providers scale personalized, predictive care. One API, nationwide lab networks, and built-in operational support – so you can focus on patient outcomes. Backed by Y Combinator.
About the role
Own a portfolio of 25–40 accounts across our digital health and mid-market segment Run onboarding for new customers and get them to their first meaningful milestone as quickly as possible
What they're looking for
- High agency: You don’t wait to be told what needs doing. You spot problems, form a view, and act. You have examples of things you went after in a previous role that nobody asked you to do
- Commercial confidence: You’re comfortable having pricing and renewal conversations directly. You know how to make the case for value, push on upsell opportunities, and hold a number without hiding behind ‘I’ll loop in sales.’
- Adaptability: You read the room quickly and flex your approach. A technical founder and a VP of operations need completely different conversations, and you know how to have both
- Technical curiosity: You’ve worked with a technical product – APIs, developer tools, data platforms, or similar – and you actually enjoyed getting into how it works. You have a method for learning things you don’t understand yet
- CS experience: 3–6 years owning accounts end-to-end. You’ve managed 20–50 accounts at a time and know how to stay on top of them without things slipping
- Early-stage background: You’ve worked at a Seed through Series C company. Things were ambiguous, processes were still being built, and that energized you rather than frustrated you
More about this role
Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: use health data to unlock unprecedented insight into human health and disease.
If you're passionate about how technology can supercharge healthcare, you’ll fit right in.
Backed by Creandum, Point Nine, 20VC, YC , and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast.
Read this first: this is a proactive posting. The role isn't open today.
We expect to hire a CSM in the future, we just don't have the headcount signed off yet. Rather than wait and then scramble, we're putting the role out early to meet people we'd want to move quickly quickly with when it does open.
That means a slower timeline than a normal application and no guarantee at the end...
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